Rod from Montpelier Volkswagen was absolutely amazing! He did a lot the process over the phone/text so I didn’t have to spend too much time at the dealership AND when I came back later after the test drive all the paperwork was ready to sign! Hands down the BEST car buying experience I’ve had!

Rick Campbell went out of his way (literally) to accommodate us in the purchase of a 2024 Taos. Many thanks, Rick.

The process was easy and relatively quick. Dave listened to me an I found what I wanted. A brand new Taos

Great service as always. Ray, Rusty and Dennis always deliver 5 star service.

Recently purchased our VW Atlas here! Everyone at this establishment was friendly and knowledgeable- and our sales guy, Connor, went above and beyond to maximize our time, explain everything thoroughly, and answer any and all questions. This was truly the easiest car buying experience we’ve had thus far. Highly recommend!

I have always had a positive experience at this dealership with sales and service. Very knowledgeable, never pushy, always professional.

The staff was excellent and performed as usual—- courteous, professional, and informative.

Great service and they are so friendly. The waiting area is comfortable and good wifi. I am happy to come here for any services!

We purchased our 2024 VW Tiguan from David Rapoza. His knowledge, honesty and friendly personality made this an easy decision and the most positive car buying experience. He is attentive to details and listens to his customers without pressure.

The service department at Montpelier Volkswagen is fantastic! I brought my son‘s car in there after it stopped running in Montpelier. It was towed in and they immediately took it. They diagnosed it the next day to a problem that my previous mechanic had made. We live about an hour away. They were able to fix it and have the car turned around in a couple days. Ray, one of the service reps was fantastic and I highly recommend working with him. He was friendly, knowledgeable, and seemed very honest. If we lived closer, we would always use Montpelier Volkswagen.

I had an amazing experience. I was given a quote ahead of time for my 30K mile "Tune-up". Something was found, however, it was exactly what my husband said might be something to have them check out while there- I forgot to ask! Thank you for the new quote and for being within $50 of it after taxes when it was all said and done. Also for the loaner, as it took overnight for the extra parts and service for the issue found.

Always super polite, friendly people. The best!

I had the best experience with my recent purchase of a 2024 Taos. Connor Griffiths was knowledgeable with the vehicle and was able to answer all my questions in a manner I could understand. He didn't rush me through the process and I walked away with the best experience. Other staff we were in contact with were also pleasant and I would not hesitate to recommend anyone to check out this dealership and to ask for Connor.

I recently had the pleasure of purchasing a car from Montpelier Volkswagen, and I can't say enough about the outstanding service provided by Dave, the salesperson. From the initial visit to the dealership to the follow-up after my purchase, Dave has demonstrated a level of professionalism and attention to detail that truly sets them apart. They went above and beyond to make sure my questions were addressed and that I felt confident in my decision. Dave took the time to understand that this wasn't just any car for me – it was a special purchase. His genuine interest, coupled with a deep knowledge of the vehicle, made the entire experience memorable. Kudos to the entire team for making my car-buying experience truly special!

This is the second purchase I have made from capital city. They are not pushy and make getting what you want a quick and easy process. Their service department goes above and beyond and makes sure to take care of their customers!

Got an oil change for my TDI jetta and I trust it was taken good care of at a good price. They included a free multi point inspection and they refilled my washer fluid for free. This seems like a small and very busy garage so expect having to schedule a month in advance for any service. My hunch is the smaller size makes them a more accountable, personal, and reliable operation.

Highly recommend Capitol City VW - The buying process was made super easy by the knowledgeable and attentive staff (Especially Dave). By far the quickest I have ever left a lot with a new vehicle, with all the details explained in depth but to the point! I will be going back there for future purchases.

I had a great experience at Capital City and enjoyed the friendly service. I drove away in a great car!

Great sales service and very helpful throughout the new car purchase.

Purchasing cars is usually a soul crushing experience where you only feel constantly cheated or intentionally undermined. I was shocked to experience people actually trying to help me. The auto loan was lower than anything I could find on my own, which of course I looked for assuming they were trying to make money of of the loan. Connor was genuine, helped me navigate the confusing world of purchasing a new car for the first time, and kind. No one was pushy. It is still a car dealership, it isn't a 5 star hotel, but I have never been to one as sincere and actually wanting to help you.

Always great service!

My salesperson, Rick Campbell, went out of his way to create a fantastic experience for me. Josh was also very friendly. BJ in parts was super friendly. My only complaint would be Derrick, the finance guy. He was very cold and flat. He also was very dismissive with most of my questions and concerns, and made no effort in trying to answer my questions.

They were very kind and offered me rides wherever I needed to go (I used the bus to get back from the Granite Museum). They were down a tech and still got the big job done on time. Comfy waiting area stocked with java and snacks. A very good staff and great service.

I had a good, very good experience with Caleb at Capitol city, Volkswagen. I lost the key to my Passat in the Price Chopper. Caleb was able to take care of getting me a new key and he was just wonderful. I say this after having spoken too, the parts manager, Bernard. He told me that he could not make a key without a key. After many phone calls to locksmiths, they told me that the dealer should be able to help me that’s when I called back and spoke with Caleb . Caleb made it all work. Exemplary employee. Bernard negative.

Great service. However, somewhat disappointed in needing to bring back for VW recall work; I await with trepidation. Not dealer's fault.